What's the difference between dedicated hosting and managed dedicated hosting? Service. You get the power and flexibility of a custom hosting solution, without the need to tie-up your in-house staff. We coordinate the management of all the responsibilities you don't have time to deal with or worry about upkeep, upgrading, updating, and backing up is what designates this type of hosting as a managed solution.
Our proactive service and support go beyond normal dedicated server hosting that just gives you hardware. We function as your offsite technology team, monitoring your hosting solution and ready at anytime of the day and night to assist you, so your existing IT staff is free to do what they do best. We're here to take care of your dedicated hosting solution so you can concentrate on running your business.
Server Updates
Each month, our Server Engineers deploy any patch updates identified as necessary for optimal server performance. Each patch update undergoes a rigorous internal testing process before it is deployed on your server. Patches are usually scheduled for the same time each month, and are performed at off-peak times to minimize the disruption to your business.
Data Backups
You'll never have to worry about losing your business or customer data ever again. Incremental and full backups of your data are continuously performed in case the need ever arises for you to recover a file or an entire database. To maintain our high standards of quality, our Server Engineers monitor the entire backup process and are able to rerun, restart, or restore any backup as needed. Your data is backed up to a storage area network (SAN) that's mirrored for an extra layer of redundancy.
Server Monitoring
Our server monitoring systems ensure the integrity of the datacenters as well as network uptime. Since our Server Engineers are onsite 24-hours a day, we can instantly respond to any alarms, diagnose the problem, resolve it, and let you know what happened and why. So if your server goes down at 3:00 a.m., we'll have it back up and running immediately. In fact, you don't even have to get out of bed.
Proactive Troubleshooting & Resolution
With a managed dedicated server solution, you have access to Server Engineers who can help you quickly troubleshoot and resolve issues before your business is impacted. Available 24-hours a day, our Server Engineers can be reached directly via telephone or email to answer questions, give advice, troubleshoot issues, and help to identify areas for better technology usage and application within your solution. If an issue does arise, we're here to quickly diagnose the cause and make a swift resolution.
Network Security & 100% Network Uptime Guarantee
Managing your own in-house network is time-consuming enough, let alone keeping it secure. Inside our state-of-the-art datacenter, a redundant network infrastructure, premium hardware, and Intrusion Detection System (IDS) all work together to maintain and protect network connectivity. We guarantee it.
Easy Solution Upgrades
Each managed hosting solution we deploy for you exists in a flexible environment where upgrades and expansions can easily meet the demands of your business. Our Managed Hosting Consultants are here to help you plan the optimal configuration for your applications, databases, Web services, and even email services. An extensive inventory of server hardware allows us to scale your server in a flash, even in the middle of the night.
