Privacy Policy

This Privacy Policy explains how Alpha Six Hosting ("AlphaSix", "we", "us") collects, uses, and protects information when you visit our website or use our hosting services.

Information We Collect

Information you provide

When you open an account or contact support, we collect details such as your name, email address, billing information, and the contents of your messages. Account and billing details are handled through our client portal at a6.alpha-6.com.

Information collected automatically

Our servers and website record technical data such as IP addresses, browser type, pages visited, and timestamps in standard logs. We may use cookies or similar technologies for essential site functionality and, where applicable, analytics.

How We Use Information

• To provide, maintain, and secure your hosting services;
• To process payments and manage your account and renewals;
• To respond to support requests and communicate about your service;
• To detect, prevent, and address abuse, security issues, or technical problems;
• To comply with legal obligations.

Payment Processing

Payments are processed through our billing system and third-party payment processors. We do not store full payment card numbers on our own servers; that information is handled by the payment processor under its own security standards and privacy terms.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate (such as payment processors and infrastructure providers), when required by law or valid legal process, or to protect the rights, safety, and property of AlphaSix, our customers, or others.

Data Retention

We keep personal information for as long as your account is active and as needed to provide the service, meet legal and accounting obligations, and resolve disputes. When no longer required, we take reasonable steps to delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and you are responsible for maintaining your own backups and safeguarding your account credentials.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To make a request, contact us using the details below. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Third-Party Links

Our website and services may link to third-party sites and tools that we do not control. Their privacy practices are governed by their own policies.

Children's Privacy

Our services are intended for businesses and organizations and are not directed to children. We do not knowingly collect personal information from children.

International Users

We operate from [country/region]. If you access the service from elsewhere, your information may be transferred to and processed in a location with different data protection laws.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with a revised date.

Contact

For privacy questions or requests, reach us through the client portal at a6.alpha-6.com/submitticket.php For record tracking and to ensure legitimacy, you will be required to create an account to submit a ticket.

Wherever you're located, you have rights over the information described above — to access, correct, delete, or export it, and to object to how we use it. If you're in the EU or UK, that includes the right to lodge a complaint with your local data protection authority. If you're a California resident, that includes the right to know, delete, correct, and opt out of the sale or sharing of your personal information — rights we already extend by not selling your data in the first place. To exercise any of these, use the contact details above.